Likely in no other way do the citizens of Maryland and visitors to the state rely on State services as they do in their daily travel. The Office of Traffic and Safety (OOTS) plays a major role in assuring that State highways operate safely and efficiently. OOTS provides a wide range of traffic engineering, traffic operations, and traffic safety support to SHA's Districts and other units that enable them to carry out their highway responsibilities. It also houses SHA's motor carrier agency and serves as the lead agency for Maryland's traffic safety programs.
Among the many OOTS functions are the following:
OOTS is physically located in SHA's Hanover complex at 7491 Connelley Drive in Hanover, Maryland 21076. Its Traffic Sign and Traffic Signal Shops also are housed at this location.
To carry out its many functions, OOTS is organized into a Director's Office and five divisions. These units and their detailed functions are :
707 North Calvert Street
Baltimore, Maryland 21202-3601
Main Business Line – 410-545-0300
Safety Campaigns – 1-800-323-6742
For emergencies, call MDOT SHA's Statewide Operations Center at 410-582-5650.
Frequently Asked Questions
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